FAQ's

Do you have questions? Find the answers here....

What exactly is Reindeer Racing?

Reindeer Racing is a virtual Christmas party game where six reindeer compete across hilarious, unpredictable races.

Players choose who they think will win, cheer them on, and celebrate (or argue) when the results roll in. It’s quick, easy, and ridiculously fun.

How do I play?

After purchase, you’ll get an instant download link.

Open the game in any modern web browser, gather your group (in-person or on screen-share), pick your reindeer, and hit play.

The races run automatically — all you need to do is watch, cheer, and keep score!

Do I need any special software or setup?

Nope! The game runs directly in your browser — no installation, no accounts, no tech headaches.

We recommend using Chrome, Edge, or Safari for the smoothest experience.

How many people can play?

As many as you like!

It works brilliantly for families, classroom groups, office parties, or even entire company events.

You can play solo too — but fair warning, it’s much more fun with spectators.

How many people can play?

As many as you like!

It works brilliantly for families, classroom groups, office parties, or even entire company events.

You can play solo too — but fair warning, it’s much more fun with spectators.

Can we play it over Zoom or Teams?

Absolutely.

Just share your screen and sound — everyone can see the races and cheer together in real time.

It’s become a Christmas party favourite for remote teams worldwide.

Is this year’s version different from last year’s?

Yes! Each year we release new races, improved commentary, and new reindeer storylines.

2025 features all-new stats (Speed, Stamina, Acceleration & Morale) and a fresh lineup of events like The Starlight Stakes and Santa’s All-Stars.

How do I receive the game?

Once you complete your purchase, you’ll get an email instantly with a download link.

Click, open, and race — it’s that easy.

Can I play it on my phone or tablet?

It’ll run on most modern phones and tablets, but for the best experience (and sound!), we recommend a laptop or desktop — especially if you’re screen-sharing to a group.

Can I cast the game from my phone or device to a TV?

Yes! You can easily cast Reindeer Racing to your TV for the full North Pole Stadium experience.

Here’s how:


  • If you’re on a laptop or desktop: Simply connect your HDMI cable or use wireless casting (Chromecast, Apple AirPlay, or Smart TV casting) — it’ll mirror your screen perfectly.

  • If you’re on a phone or tablet: You can also cast your browser using the same methods (Chromecast, Smart View, or AirPlay).

    Just make sure your device and TV are on the same Wi-Fi network.

🎅 Pro tip: Playing it on the big screen makes it feel like a real sporting event — especially if you turn the volume up for the crowd noise!

How long does a game last?

A typical session lasts 15–30 minutes depending on how many races you run and how competitive your group gets.

Is it suitable for kids?

Yes! It’s family-friendly and completely safe for all ages.

Younger players love picking their favourite reindeer, while adults usually get a bit too invested.

What payment methods do you accept?

All major cards, PayPal, and Shop Pay.

Everything’s processed securely via Shopify — you’ll get instant access once payment clears.

Can I get a refund?

Because the game is a digital download, refunds aren’t available once it’s been accessed.

However, if you have any problems opening or running the game, just contact us — we’ll sort it immediately.

Who do I contact if I need help

Drop us a message using the Contact page or email us at info@reindeerracinggame.

We’re quick to reply (usually within a few hours).